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Tech news, tips, and info

November 2019 

11/20 - Apple today launched new battery cases for iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max.  The new battery cases will cost $129.

11/13 - Apple today announce the new 16-inch MacBook Pro that replaces the 15-inch MacBook Pro.

The new 16-inch MacBook Pro starts at $2399 and is available to order today!

MacBook Pro 16-inch

  2.6GHz 6-core 9th-generation                 2.3GHz 8-core 9th-generation 

    Intel Core i7 processor                            Intel Core i9 processor

  Turbo Boost up to 4.5GHz                       Turbo Boost up to 4.8GHz

  AMD Radeon Pro 5300M with                 AMD Radeon Pro 5500M with

    4GB of GDDR6 memory                         4GB of GDDR6 memory

  16GB 2666MHz DDR4 memory              16GB 2666MHz DDR4 memory

  512GB SSD storage                                1TB SSD storage

  16-inch Retina display with                      16-inch Retina display with 

   True Tone                                                 True Tone

  Touch Bar and Touch ID                          Touch Bar and Touch ID

  Four Thunderbolt 3 ports                         Four Thunderbolt 3 ports

  $2,399.00                                                 $2,799.00

11/04 - Adobe is launching Photoshop version 1.0 today for iPad. For more details click here. For those who don’t like subscription based apps, try procreate for iPad for your artistic needs. 

Catalina feature: Sidecar

If you have already updated to the new macOS Catalina you may enjoy one of its new features called Sidecar.  Sidecar lets you pair your iPad to your mac to be used as another display.  The first thing you need to do is make sure your iPad has been updated to the latest version of iPadOS.  Both iPad and Mac need to be on the same iCloud account.  You should see an icon appear on your menu bar. Select it and the pairing should happen automatically.

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October 2019 

10/28 - AirPods Pro are launching October 30th for $249 with Active Noise Cancellation. 

10/15 - There is a new repair extension program for iPhone 6s and iPhone 6s Plus for no power issues.  Apple has determined that certain iPhone 6s and iPhone 6s Plus devices may not power on due to a component that may fail.  For more details click here.

10/08 - The New 32GB and 128GB Apple 10.2-inch iPad Wi-Fi - 7th generation models have arrived. 

10/07 - macOS Catalina released. Before upgrading, make sure all of your software is compatible!

10/01 - The New 32GB Apple 10.2-inch iPad Wi-Fi - 7th generation should start arriving the this week. 128GB WIFI models arriving next week.  Supplies are heavily constrained.  The 32GB WIFI model will be selling for $329 and the iPad with 128GB of storage is $429.  Don’t forget the AppleCare + for iPad. 

Tech Repair News:  

    Apple has activated a dormant software lock on the iPhone XR, iPhone XS, or XS Max. Only Apple batteries installed by Apple will authenticate the battery to the phone. If a non-Apple battery is used, the iPhone will never show its battery health and always reports a problem with the battery.

Tech Tips: New accent colors in Mojave 

    Mac's are highly customizable, but now you can choose an accent color other than graphite or blue. To change it, go the system preferences General pane.

    The accent color is used in drop-down menus, buttons, and checkboxes. You now have the additional colors of purple, pink, red, orange, and yellow. It's a nice feature to have if you like to customize your Mac's appearance.

September 2019 

HDD or SDD:  Almost all of Apple’s Product line come standard with Solid-State Drive (SSD) technology. iMac’s come with either a traditional hard drive or a Fusion Drive but can be configured with just an SSD. It’s important to note that older iMac’s and Mid 2012 portables and older can be upgraded with SSD technology.

    What you as a customer should know about the differences in HDD and SSD technology may help you decide if an SSD is the right choice. Traditional hard drives (HDD) use round platters that spin on micro-bearings with a special magnetic coating on the platter that stores data. Mechanical heads float over these platters recording the user's information. Over a three to five-year life span, these traditional hard drives will start wearing out. You may notice a color wheel popping up more often than in times past, indicating the hard drive platters trying to reach a speed in which the data can be read by the mechanical heads. The mechanical components just wear out with hard use in a HDD. SSD drives are not vulnerable to this wear.

    The speed of a SSD is about 10 times faster than a standard HDD. This means the computer boots much faster, Apps load faster, and projects save faster. 

    According to SSD makers, a regular SSD drive has a million hours of use before failing. That translates into about 100+ years of use if the computer runs 24 hours a day, 7 days a week. Of course, any hard drive SSD or HDD remains vulnerable to power surges, liquid damage, and physical damage caused by drops. Just because something is designed to last 100 years doesn't always mean it will, and the user needs to take the same precautions on the SSD that he would if he were using a HDD. 

    With SSD drives, there is one major issue customers need to be aware of: forensic data recovery. Customers considering a SSD upgrade need to continue using current backup technology to ensure that the all-important data is not lost. Data recovery services for a non-functioning traditional HDD still exist and usually can recover up to 90% of the data. This is only possible if the HDD is not physically damaged. A SSD, however, does not have that same forensic recovery services available to it, and when non-functional, the data is lost. Backup is more important for SSD's than regular HDD's. Forensic recovery services usually start at prices around $1000 plus. 

    Always remember these three words - backup, backup, backup. Your data only has value to you, the end-user.

Tech Repair News: Backpack Beware 

    It's September, and the kids are back in school. We would like to take this opportunity to remind parents and students not to shove any Mac portable into a full backpack as it is possible it could be damaged. MacBook’s have become so thin that we have seen our share with a slight bend to them. We recommend carrying a Mac portable in its own carry case.

Tech Tips:  

    You may already know that you can have multiple users on your Mac. But did you know there is another kind of account? A Guess account.

    To turn this option on, go to the System Preferences and click Users and Groups. Next, click the little padlock and enter your admin password.

    Click on Guess User and then check the box, Allow guests to log in to this computer. 

    Now you will be presented with Guest at the login screen. Anyone can use this account. No password is needed. But everything is erased in the Guest user when it’s logged out.

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